SK
Saviour K

1 reviews | Active since Mar 2015

03 Mar 2015, 13:12

Queuing toll - queue freeze ..no progress

Iyoo! To wait for 1:45 on a queue before you get served...not ayooba at all. Their tag line contradicts the service level one expects ....every vowel and consonants in \Moving forward"its have been ***** and meaningless. No progress...to put salt to the wound.. only 3 enquiry desk available... 2 operational. Surely"

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Replies (1)
Standard Bank
Standard Bank's reply04 Mar 2015, 12:18
Official
Hello TheBrain82,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,