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gareza G
1 reviews | Active since Sept 2016
24 May 2022, 12:09
Questionable Standard Bank ***** department.
On the 10th of May l logged in a complaint of an Atm ***** case with the Standard bank ***** department. My card was immediately blocked. Up to date l have no received any communication from them except for an automated message which says investigations have been put on hold due to outstanding transactions on the blocked card. have tried calling their line which l doubt works or maybe they put the line on hold the whole day.
i am very disappointed with how Standard bank is dealing with my case. And this is putting a toll on my health. Standard bank l want to know what is happening with my case.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
25 May 2022, 09:08Hello Mabeza
This is not the level of service we strive for. We understand your frustration and would like to help.
Our team will be looking into this matter and we will be in touch with further feedback.
We can assure you that your matter is now in the right hands.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
Our team will be looking into this matter and we will be in touch with further feedback.
We can assure you that your matter is now in the right hands.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply25 May 2022, 09:08
Official
Hello Mabeza
This is not the level of service we strive for. We understand your frustration and would like to help.
Our team will be looking into this matter and we will be in touch with further feedback.
We can assure you that your matter is now in the right hands.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
Our team will be looking into this matter and we will be in touch with further feedback.
We can assure you that your matter is now in the right hands.
Kind Regards
Standard Bank Help Centre
***
