Questionable

Hi,

Today was the first time I noticed transaction MU PRIMARY SMS on my Standard Bank account. When searching online what this could be, I came across others asking about the transaction as well.

Eventually, I saw that sms updates are now being charged for and tried to find a communication from Standard Bank about this. So I found an email with describing fees are not changing and sms updates for email and app are free. No where in the email does it say sms updates now come at a cost, you need to actually read the brochure where this is now included. I'm sure this is not proper means of communicating such changes. Anyway, I got on the app and updated app updates which worked, the first time. Later the evening, I made an in app purchase which then sent me a sms. Does the app get charged for this sms that was sent? I'm concerned about the way this has been communicated even asking others if they are aware, which they are not. Another concern is pushing the use of the app and works sometimes. I'd like some sort of proper communication regarding this issue.