CB
Candice B

1 reviews | Active since Apr 2014

22 Apr 2020, 18:20

Query resolved with thanks

Good day

I would like to take this opportunity to thank Yolande Vosloo and her team for resolving my query.

Yolande resolved my home loan query and also offered to assist my husband and I with payment relief options for our other Standard bank products.

I really appreciate the type of feedback I received from Yolande as she gave me feedback everyday regarding how far the process is. We need more people like this working in banks to put our fellow people minds at ease.

Thanks so much for the help us during this tough and challenging time we face during this pandemic.

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Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2020, 19:57
Official
 Dear Candice
 We have received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******************** (fax)***********