LB
Leonard B
1 reviews | Active since Sept 2022
05 Oct 2022, 18:15
Query
Thought Standard bank is one of the best banks in S.a i was totally wrong they said my issue was resolved nothing was resolved they better say if the g dont want to assist me. i looked like a fool.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Oct 2022, 07:42Dear Leonard Besana
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply06 Oct 2022, 07:42
Official
Dear Leonard Besana
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
LB
Leonard B's updateReviewer Update
06 Oct 2022, 13:55Mxm useless bank ever I have been hearing this nonsense since last month 13.september .What is the problem issuing me a bank card .What is it that you have against me you are failing to deliver instead you are busy taking me up and down like a headless chicken you are not honest with me instead you are busy escalating how long does it take for such a big bank to resolve queries? . Don"t ever call me and tell me to go to absa I spoke to absa they were more helpful than you guys. Resolve this am sick and tired of your behavior you really need to be ashamed a last month query even now is not yet sorted out.
LB
Leonard B's update06 Oct 2022, 13:55
Reviewer Update
Mxm useless bank ever I have been hearing this nonsense since last month 13.september .What is the problem issuing me a bank card .What is it that you have against me you are failing to deliver instead you are busy taking me up and down like a headless chicken you are not honest with me instead you are busy escalating how long does it take for such a big bank to resolve queries? . Don"t ever call me and tell me to go to absa I spoke to absa they were more helpful than you guys. Resolve this am sick and tired of your behavior you really need to be ashamed a last month query even now is not yet sorted out.
Standard Bank's replyOfficial
06 Oct 2022, 14:56Good Day Leonard
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Oct 2022, 14:56
Official
Good Day Leonard
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***