PZ
Pamela Z
1 reviews | Active since Apr 2020
17 Feb 2023, 09:17
Query
I realized that my bank card was suspended, last week Friday I went to Eastgate Branch were I was assisted, and told my account was blocked and they told me the ***** department will contact me, to-date no one has contacted me, my worry is that it the account that I use for my Salary....
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
17 Feb 2023, 09:22Dear Pamela
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Feb 2023, 09:22
Official
Dear Pamela
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
PZ
Pamela Z's updateReviewer Update
18 Feb 2023, 09:20Good morning standard bank, I recieved the below massage which I don't understand what it means and what's needed from my side
Standard Bank: Service request no. *** due on 24.02.2023 is now open. Queries? ***.
Can someone respond with explaining I'm really tiered from taken from pilla to post everyone thats answering to my query, as to why my Account Suspended they can't explain, they can't event get hold of ***** department as the account according to them has been referred to that department, I even send the ***** department an email as instructed by one of the consultant.....
Standard Bank: Service request no. *** due on 24.02.2023 is now open. Queries? ***.
Can someone respond with explaining I'm really tiered from taken from pilla to post everyone thats answering to my query, as to why my Account Suspended they can't explain, they can't event get hold of ***** department as the account according to them has been referred to that department, I even send the ***** department an email as instructed by one of the consultant.....
PZ
Pamela Z's update18 Feb 2023, 09:20
Reviewer Update
Good morning standard bank, I recieved the below massage which I don't understand what it means and what's needed from my side
Standard Bank: Service request no. *** due on 24.02.2023 is now open. Queries? ***.
Can someone respond with explaining I'm really tiered from taken from pilla to post everyone thats answering to my query, as to why my Account Suspended they can't explain, they can't event get hold of ***** department as the account according to them has been referred to that department, I even send the ***** department an email as instructed by one of the consultant.....
Standard Bank: Service request no. *** due on 24.02.2023 is now open. Queries? ***.
Can someone respond with explaining I'm really tiered from taken from pilla to post everyone thats answering to my query, as to why my Account Suspended they can't explain, they can't event get hold of ***** department as the account according to them has been referred to that department, I even send the ***** department an email as instructed by one of the consultant.....
Standard Bank's replyOfficial
18 Feb 2023, 10:31Good day Pamela
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Feb 2023, 10:31
Official
Good day Pamela
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
PZ
Pamela Z's updateReviewer Update
18 Feb 2023, 12:30Thanks I'll wait for the call even though, I've been told the same since last week Friday to-date, it's only me who keeps calling with no help from every person that I get hold! Only one lady yesteday suggested I send an email, which is still answered....
PZ
Pamela Z's update18 Feb 2023, 12:30
Reviewer Update
Thanks I'll wait for the call even though, I've been told the same since last week Friday to-date, it's only me who keeps calling with no help from every person that I get hold! Only one lady yesteday suggested I send an email, which is still answered....
Standard Bank's replyOfficial
18 Feb 2023, 12:38Hello, Pamela.
Please be aware that we have attempted to contact you but have been unsuccessful.
However, we have forwarded your enquiry to the appropriate department.
Kind Regards
Standard Bank Hello Peter Team
***
Please be aware that we have attempted to contact you but have been unsuccessful.
However, we have forwarded your enquiry to the appropriate department.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Feb 2023, 12:38
Official
Hello, Pamela.
Please be aware that we have attempted to contact you but have been unsuccessful.
However, we have forwarded your enquiry to the appropriate department.
Kind Regards
Standard Bank Hello Peter Team
***
Please be aware that we have attempted to contact you but have been unsuccessful.
However, we have forwarded your enquiry to the appropriate department.
Kind Regards
Standard Bank Hello Peter Team
***