WM
Walter M
1 reviews | Active since Nov 2022
06 Mar 2023, 05:48
QR Scanner payment method
Absolutely not happy with Standard Bank QR scan payment method on the Banking App.
Unable to make payments using this method and thats a huge inconvenience.
Firstly the QR Scan option is locked outside i.e once logged in you can not access it. Secondly it doesn’t even scan the QR codes. Thirdly you must have two devices to perform any payment so that you can scan with the other one while the other displays the code.
This is a terrible experience. Standard Bank PLEASE IMPROVE.
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Standard Bank's replyOfficial
06 Mar 2023, 06:10Dear Walter
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2023, 06:10
Official
Dear Walter
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***