WJVV
Wilmarie Jansen Van Vuuren
1 reviews | Active since Dec 2018
24 Dec 2018, 10:15
QMPQ reversal Standard Bank
Good day. Ref nr QMPQ ********** 19179. International payment was done. Account number was incorrect. Send a request to Standard bank to reverse payment. Swift notice was send to bank overseas. No repy. I phoned the overseas bank they confirm n swift code notice was not received from Standard bank. Who is not doing there work. I phoned and sent emails to persons I deal with at Standard bank. Nobody gets back to be. I am really fed up with this situation. Can somebody please look into this matter.
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Standard Bank's replyOfficial
24 Dec 2018, 15:50Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply24 Dec 2018, 15:50
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***