TM
Teboho M

1 reviews | Active since Feb 2014

27 Feb 2023, 11:03

****py service from the bank

Hi, i bought a car and standard bank is delaying in sending the dealer the release letter. i emailed the insurance letter this morning and i am getting delay. i had to use an Uber to work cause i dont have a car. Please assist reference ***

0
Replies (3)
Standard Bank
Standard Bank's reply27 Feb 2023, 11:26
Official
Dear Teboho

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
TM
Teboho M's update27 Feb 2023, 12:10
Reviewer Update
No one phoned me since i put this complain. CAN YOU URGENTLY GET BACK TO ME PLEASE.
Standard Bank
Standard Bank's reply27 Feb 2023, 12:18
Official
Hi Teboho

This matter has been escalated and we will provide you with feedback before the end of the day. 

Kindly await a call from the team. 
 Kindest regards, Standard Bank Hello Peter Team ***