MG
Manie G

1 reviews | Active since Jun 2019

26 Jun 2020, 15:36

****py service

I logged a complaint in last week this is now another week later and the complaint has not been resolved. no answer and no updates from the complaints department. considering selling my shares in Standard bank now as well. poor service delivery

0
Replies (2)
Standard Bank
Standard Bank's reply27 Jun 2020, 05:33
Official
 
Hello Manie
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
 *** 
Standard Bank
Standard Bank's reply30 Jun 2020, 14:10
Official
Dear Manie

This matter has been resolved, according to our records.

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 ***********