****py bank with online tools that don't work!

I opened an Absa business account in less than 5 minutes, but Standard bank took me hours and still not getting anywhere... What is wrong with Standard bank, if you are not able to provide services then just ****** close your business because your online tools suck and outdated, went to a branch and told there aren't any business account reps, called the phone line and held for 40mins spoke to Esihle who didn't help and gave me a wrong email address, like is Standard bank a joke? Pity some of our suppliers use Standard bank and hence we need it but if it were up to me, I wouldn't bother with them, *** service.