****py bank, below sub standard
Wow, absolutely terrible service from standard bank. Their staff especially Zethu from the credit card division needs to go back into training. Besides the fact that standard bank does not assist in times of need they have staff who are unprofessional and unskilled in how to treat people. Well done standard bank. You seem to be doing well in customer complaints. What a ****ty bank to deal with. Will be leaving as soon as I can!
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Replies (2)
Standard Bank's replyOfficial
06 Sept 2020, 05:35Hello Nadia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Sept 2020, 05:35
Official
Hello Nadia
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
20 Oct 2020, 16:25Hello Nadia
Thank you for posting your comment.
As per our telephone conversation today 20 October 2020, we confirm that the matter has been addressed accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
As per our telephone conversation today 20 October 2020, we confirm that the matter has been addressed accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Oct 2020, 16:25
Official
Hello Nadia
Thank you for posting your comment.
As per our telephone conversation today 20 October 2020, we confirm that the matter has been addressed accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
As per our telephone conversation today 20 October 2020, we confirm that the matter has been addressed accordingly.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***