1 reviews | Active since Oct 2016

24 Oct 2017, 07:16

PUTTING DEBIT ORDERS THROUGH BEFORE THE 25TH

I have had numerous small debit orders returned as they are being deducted on 22nd of the month. The bank charges are more than the debit orders. This has only recently been happening. I am not impressed!!!

0
Replies (2)
Standard Bank
Standard Bank's reply24 Oct 2017, 07:23
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply24 Oct 2017, 10:47
Official

Dear Wendy Holmes

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***