1 reviews | Active since Nov 2017
Put a debit order on my bank account without my permission
My husband is declaired bankrupt 10 months ago due to a partnership. Im the only provider in the family and has a small baby. I try my very best every month to make a payment of R300 - R500 on my blue bean credit card and sometimes I pay R1200. I make this payment after I payed neccessary things like apartment and vehicle, milk&nappies. Do this each month. Now Blue Bean desides they will take money from my bank account today without my permission. How must I provide for my family this month? I made arrangements with them. Blue bean can see on my bank statements that my account is in arrears every month as I struggle to survive and now they do this?????
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We apologize for the inconvenience and undue frustration, this has caused.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
