MG
Mervin G

1 reviews | Active since Jan 2016

20 Jan 2016, 12:22

Pushed From Pillar to Post

I had called the Standard Bank VAF Call centre on many occasions and they cannot give back simple feedback. You cannot access there legal department telephonically and you get charged exorbitant amount for a tracer to call you.Numerous calls and hours on the telephone. Your team is totally useless and there are other bank out there that I will recommend people to bank with and do business with. When all else fails it is the captain the of the sinking ship that should answer and that is you Mr.De Jager.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jan 2016, 14:47
Official
Hello MERV!@#$,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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*** (fax)
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