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Bonifacious L
1 reviews | Active since Nov 2024
25 Feb 2026, 10:08
Pure save to VC card un authorise
I am writting this with a heavy heart as a customer of standard bank ,I am a bread winner at home but my whole salary was taken away to a virtual card I have never authorise ,the money was taken from my Pure save account,I live with my mom she is not working ,she depends on me,I am renting and paying for a car loan ,She cries everyday,I am in deep stress as a result we are now struggling financiall
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Replies (3)
Standard Bank's replyOfficial
25 Feb 2026, 10:32Good day Bonifacious,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Feb 2026, 10:32
Official
Good day Bonifacious,
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
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Bonifacious L's updateReviewer Update
25 Feb 2026, 11:32On th 13 if february 2026 I called ***** department sent everything same day, but I am stuck and about to be sent to the street just because of this I am heart broken and saddened
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Bonifacious L's update25 Feb 2026, 11:32
Reviewer Update
On th 13 if february 2026 I called ***** department sent everything same day, but I am stuck and about to be sent to the street just because of this I am heart broken and saddened
BL
Bonifacious L's updateReviewer Update
25 Feb 2026, 11:49So I must be sent to the street
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Bonifacious L's update25 Feb 2026, 11:49
Reviewer Update
So I must be sent to the street