wF
wesley F
1 reviews | Active since May 2019
26 Mar 2021, 11:14
Pure *** service
I'm honestly considering changing banks, I am now really tired of this poor customer service from Standard bank and its consultants, I've made 3 to 4 calls today to the standard bank and my query has still not been resolved, you spend hours on calls waiting for them and mind you, it's my own air time, it's like customers have to beg you guys for assistance but when you deduct your service fee's we as customers don't give you problems!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
26 Mar 2021, 14:42Hello Wesley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Standard Bank's reply26 Mar 2021, 14:42
Official
Hello Wesley
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********
wF
wesley F's updateReviewer Update
09 Jul 2021, 15:43it's July and I still don't have my card. wow.
"We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused"
"We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused"
wF
wesley F's update09 Jul 2021, 15:43
Reviewer Update
it's July and I still don't have my card. wow.
"We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused"
"We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused"