1 reviews | Active since Aug 2016
Purchases made on a 2 year Closed Account.
<p>I have closed by Credit Card in 2014, In 2016 a purchase have gone through on a closed account. Contacting Standard bank on the 1st of July and spending over 2 hours on the phone and waiting 48 hours for my query to be resolved, a 1056 hours later i was contacted informing me my query is still under investigation. Today i'm informed that i have been handed over. I have been transferred back and forth between Card Devison, ***** Line, Customer care several times.</p>
Good day Roelf Van Rooyen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Roelf Van Rooyen
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********