PUNITIVE AND UNHELPFUL SERVICE WITH PAYMENT FORGETFULNESS

<p>YES I FORGOT TO PAY MY CREDIT CARD AMOUNT (+/- R 280.00) BY THE 14th. SO IM GUILTY I KNOW ITS MY RESPONSIBILITY. FOR BEING GULITY, STANDARD BANK IMMEDIATELY FINE ME R 145.00 (on the 14th) THEN DIRECTLY AFTER THE FINE THE CARD DIVISION PHONES,AND SMS ME ABOUT 5 times a day. IDONT ANSWER THESE CALLS ANYMORE BECAUSE THEY ARE LIKE AN INTERROGATION - I DONT FEEL LIKE A VALUED CLIENT. THEY ARE NOT INTERESTED IN DICUSSING ANYTHING WITH YOU EXCEPT WHEN YOU ARE GOING TO PAY THE AMOUNT. ALL IVE EVER ASKED FOR WHEN THIS HAS HAPPENED IN THE PAST IS WHETHER I COULD GET AND SMS FROM STANDARD BANK 1 DAY BEFORE TO REMIND ME THAT X AMOUNT IS DUE THE NEXT DAY. THATS INSTEAD OF WAITING TO FINE ME AND THEN SENDING ME SMS AND PHONING ME CONTINUALLY AFTER IVE SERVED MY PUNISHMENT. THEY HAVE MANAGED TO DO THIS ONCE (ONLY) BEFORE.. THE WORSE PART OF THIS IS THAT THEY WONT BE ABLE TO E MAIL ME A CLEAR ANSWER TO THIS ONE QUESTION. ILL PROBABLY GET PHONED IN A WEEK BUT NO E MAIL. NEITHER WILL THEY BE ABLE TO STOP THE CALL CENTRE MINIONS FROM HARASSING ME _WHICH IS WHAT I WOULD ALSO LIKE. SO IN THE MEANTIME I WILL NOT PAY MY CREDIT CARD UNTIL NEXT MONTH ON THE 7th ( ie being safe before they fine me again) WHAT A RIDICULOUSLY UNHELPFUL SERVICE PROVIDER. </p>