WH
Wynand H

1 reviews | Active since Apr 2021

09 Feb 2023, 10:33

Public Home Loan Beneficiary not working

The public beneficiary used to pay home loans is not working. I've been waiting a few days now for a payment to reflect, and when I tried to make another payment using the beneficiary, it shows "The service is currently unavailable. Please try again later, while we investigate"

0
Replies (2)
Standard Bank
Standard Bank's reply09 Feb 2023, 10:35
Official
Hi Wynand

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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Standard Bank
Standard Bank's reply10 Feb 2023, 10:36
Official
Hi Wynand

Thank you for taking my call and sharing with me that you managed to make the payment. Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
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