1 reviews | Active since Mar 2009
PS Direct
I am selling my vehicle privately through Standard Bank. They apparently requested that PSDirect proceed with facilitating the sale.<br> <br> On going through PSDirects documents I noted that payment should be made to an FNB account. I then did some research on the company online but I could find no information. I called the Standard Bank Call centre who states that they have not heard of the company before. My last option was to call the complaints line who dealt with several similar complaints. All I wanted was for them to go back onto their records and check if the company called PSDirect is legit or not.... that's all. They said that I should call the vehicle department which I previously did. Now I am logging a complaint against standard bank which is literally the worst bank that I've had to deal with... loaded with inefficiencies and absolutely unprofessional. I suppose that is your culture, you need complain first to get a SIMPLE answer... I chose not to bring the name of the complaints consultant into this public post, however I humbly BEG and REQUEST feedback, I know you expect us clients to grovel before being given a response.
Thank you for your posting.
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Best regards
Complaint Resolution Centre
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Best regards,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
