JJ
Jacobus J
1 reviews | Active since Jun 2021
10 Jun 2021, 12:30
Provide proof of purchase for virtual cards.
I appreciate the security provided by implementing virtual cards, but I am unable to get a proof of payment or any form of statement for my virtual card transactions other than a small incomplete description with an amount and date. I find this unacceptable because now I have no way of proving a purchase.
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Standard Bank's replyOfficial
11 Jun 2021, 00:17Hello Jacobus
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply11 Jun 2021, 00:17
Official
Hello Jacobus
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***