Proof of Purchase emails

Item: Standard Bank
Rating: 1
Author: Andre C

<p>I am very upset. I make EFT payments from my account, my wife's account and my business account and do not get the Proof of Purchase emails. I am also not using one email account, so the problem is not with the email account. Every time they charge me R1.05 for the POP, but I never receive the mails. I need urgent POP emails on payments done from my business account. Please contact me urgently to resolve.</p>

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Dec 2016, 10:54

Good day Andre Thank you for your posting and allowing us an opportunity to investigate your complaint. This matter was allocated to a resolution specialist who will contact you to resolve your complaint. Kind regards Complaint Resolution Centre *** *** (fax) ***

Standard Bank's reply01 Dec 2016, 10:54

Official

Standard Bank's replyOfficial

08 Dec 2016, 11:18

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's reply08 Dec 2016, 11:18

Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's replyOfficial

08 Dec 2016, 11:18

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

Standard Bank's reply08 Dec 2016, 11:18

Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

Thank you for being a loyal customer.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***