TM
Thacks M
1 reviews | Active since Jul 2015
29 May 2025, 20:55
Proof denied
I purchased prepaid electricity through the app, I received the voucher or code. I am asking for a proof of purchase including the meter number and I am denied that, please help as that proof of purchase with the meter number is needed.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 May 2025, 21:46Dear Thacks,
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 May 2025, 21:46
Official
Dear Thacks,
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We strive to make every customer’s experience enjoyable, and we deeply regret not meeting your expectations this time.
Please be assured that we will do our utmost to resolve this issue as soon as possible and find a solution that works for you.
Our team will be in touch shortly to assist you further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
02 Jun 2025, 17:06We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Jun 2025, 17:06
Official
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***