SM
Silvester M
1 reviews | Active since Feb 2012
13 Aug 2025, 11:19
Prood Customer Service- Standard Bank Home Loans
I called in last week Tuesday 05 August 2025 with a HomeLoan query with a turnaround time of 24-48 hours. Did not receive feedback. I again called in today 13/08/2025. The consultant told me they will call me back shortly however a few more hours have passed and no call. This is disappointing knowing that as a customer. I have to chase up for service delivery.
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Standard Bank's replyOfficial
13 Aug 2025, 11:40Dear Silverster
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Aug 2025, 11:40
Official
Dear Silverster
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***