TD
Tessa D

1 reviews | Active since Dec 2017

14 Dec 2024, 13:16

Prompt response to complaints

I have been with Standard bank for over a decade and they take they're clients seriously.

I had a complaint with regards to the VAF department and they attended to it at an amazing speed.

They called, emailed and followed up. It's still in process but I know they care and working on it.

They take customers and they're complains very seriously. Kudos to the blue bank!

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Replies (1)
Standard Bank
Standard Bank's reply14 Dec 2024, 15:53
Official
Dear Tessa

Thank you for your much-appreciated five-star ⭐ rating! 

We are thrilled to receive your positive feedback and are grateful for your support. 

Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us. 

If you have any further comments or if there's anything else we can assist you with, 

Please feel free to let us know. We look forward to serving you again in the future.

Kind regards
Standard Bank Help Centre
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