rR
rogerd R

1 reviews | Active since May 2016

10 Jul 2020, 13:19

Promises, promises

Standard Bank seems to be making marketing statements that they do not stick to. Case in point is their Money Market Select offer of 6% interest during the month of June if app**** for online. I app**** online and got documentation stating that the interest rate was in fact 6%. That was a month ago and my interest payment far from 6% and is more likely closer to 4%. It is really annoying that you have to keep a careful eye on a bank you have banked with for over 30 years because they cannot be trusted to do what they promise. It is poor business practice Standard Bank and after 30 years if I feel I cannot trust my bank then its time to find a new banker.

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Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2020, 14:26
Official
Hello Roger

Thank you for posting your comments. 

Your matter was escalated accordingly. We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre 
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rR
rogerd R's update13 Jul 2020, 14:01
Reviewer Update
Still no answer. Its simple Standard Bank....you made an offer, I took it now pay it. Its that simple, no need to make me wait. You have 24 hrs to get back to me on this. If you don't answer, I will take my 30 yrs of business to another bank and I will expose this *****. Your choice. It is a great pity that a customer has to go to such great lengths just to get you to abide by your own marketing commitments.