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nadiya C
1 reviews | Active since Mar 2014
04 Nov 2025, 23:05
Promises... I knew they will break .
Waiting.....since 7th March for a response. Now again calling and I'm 58th on line..... They will call back.
I have been trying to reduce my credit limit with standard bank. Always a personal banker who does nothing. But will call n promise the world. I emailed H Rangila on 7th of March to get me credit card reduced. Normal response Your query for limit decrease was referred to our Private Client Centre yesterday, they will contact you to assist. This was 7th of March. 2025.again I tried yesterday. Stil waiting. The Team must be extremely busy that after 48 ours and almost 9 months they can't respond . Please can someone advice me how to reduce my credit limit. And to just not depend on my wonderful private banker.
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
05 Nov 2025, 06:48Dear Nadiya,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2025, 06:48
Official
Dear Nadiya,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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nadiya C's updateReviewer Update
05 Nov 2025, 12:49There's that reply again
Our team will contact you . 😂 😂 😂
Our team will contact you . 😂 😂 😂
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nadiya C's update05 Nov 2025, 12:49
Reviewer Update
There's that reply again
Our team will contact you . 😂 😂 😂
Our team will contact you . 😂 😂 😂
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nadiya C's updateReviewer Update
05 Nov 2025, 16:21You can call after 4:30pm and before 7:30am
I'm sure your team will manage that.
Since yesterday I was advised to phone today at 7pm.
Which I will do since I am so desperatly trying to get my credit card to zero. To move to another bank.
I'm sure your team will manage that.
Since yesterday I was advised to phone today at 7pm.
Which I will do since I am so desperatly trying to get my credit card to zero. To move to another bank.
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nadiya C's update05 Nov 2025, 16:21
Reviewer Update
You can call after 4:30pm and before 7:30am
I'm sure your team will manage that.
Since yesterday I was advised to phone today at 7pm.
Which I will do since I am so desperatly trying to get my credit card to zero. To move to another bank.
I'm sure your team will manage that.
Since yesterday I was advised to phone today at 7pm.
Which I will do since I am so desperatly trying to get my credit card to zero. To move to another bank.
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nadiya C's updateReviewer Update
05 Nov 2025, 18:44My number has not changed for many years . And since I'm a client of yours for almost 30 years . Yes 30 years . I'm sure you have it. N if u can't get hold of me via call. Because we can't answer when we at work. Then you can email. My email has not changed either for the pass 15 years or more.
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nadiya C's update05 Nov 2025, 18:44
Reviewer Update
My number has not changed for many years . And since I'm a client of yours for almost 30 years . Yes 30 years . I'm sure you have it. N if u can't get hold of me via call. Because we can't answer when we at work. Then you can email. My email has not changed either for the pass 15 years or more.
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nadiya C's updateReviewer Update
05 Nov 2025, 18:46O n if you went to voicemail. I'm sure u stayed long enough on line to go to voicemail. You would have got the message that says WhatsApp me because I can't answer my phone.
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nadiya C's update05 Nov 2025, 18:46
Reviewer Update
O n if you went to voicemail. I'm sure u stayed long enough on line to go to voicemail. You would have got the message that says WhatsApp me because I can't answer my phone.
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nadiya C's updateReviewer Update
06 Nov 2025, 07:12Notes times of contact
Before 7:30 in the morning and after 4:30 in the afternoon. .
Phoning any other time is difficult.
I'm sure your TEAM can manage that
Before 7:30 in the morning and after 4:30 in the afternoon. .
Phoning any other time is difficult.
I'm sure your TEAM can manage that
nC
nadiya C's update06 Nov 2025, 07:12
Reviewer Update
Notes times of contact
Before 7:30 in the morning and after 4:30 in the afternoon. .
Phoning any other time is difficult.
I'm sure your TEAM can manage that
Before 7:30 in the morning and after 4:30 in the afternoon. .
Phoning any other time is difficult.
I'm sure your TEAM can manage that
nC
nadiya C's updateReviewer Update
07 Nov 2025, 12:58So they call me yesterday at 4:30 . Of cause I thought wow that means they reduced my credit card. But they didn't. So this morning I put petrol . And Standard banl after I put petrol . Decided to reduce. Now they stating I did not have enough funds
..so again I put more funds
Can we try to reduce it again ..
And this time tell me how many days must I have the extra funds in 3 months
A week . Coz I had it in this entire week ... It is currently in ..n I will not be frustrated again by 100 messages . Waiting for calls .and no reply from my personal banker.
REDUCE MY CREDIT CARD.WITH WHAT EVER FUNDS IS IN THERE. R1000 a R12000 anything that is in there. REDUCE IT.
..so again I put more funds
Can we try to reduce it again ..
And this time tell me how many days must I have the extra funds in 3 months
A week . Coz I had it in this entire week ... It is currently in ..n I will not be frustrated again by 100 messages . Waiting for calls .and no reply from my personal banker.
REDUCE MY CREDIT CARD.WITH WHAT EVER FUNDS IS IN THERE. R1000 a R12000 anything that is in there. REDUCE IT.
nC
nadiya C's update07 Nov 2025, 12:58
Reviewer Update
So they call me yesterday at 4:30 . Of cause I thought wow that means they reduced my credit card. But they didn't. So this morning I put petrol . And Standard banl after I put petrol . Decided to reduce. Now they stating I did not have enough funds
..so again I put more funds
Can we try to reduce it again ..
And this time tell me how many days must I have the extra funds in 3 months
A week . Coz I had it in this entire week ... It is currently in ..n I will not be frustrated again by 100 messages . Waiting for calls .and no reply from my personal banker.
REDUCE MY CREDIT CARD.WITH WHAT EVER FUNDS IS IN THERE. R1000 a R12000 anything that is in there. REDUCE IT.
..so again I put more funds
Can we try to reduce it again ..
And this time tell me how many days must I have the extra funds in 3 months
A week . Coz I had it in this entire week ... It is currently in ..n I will not be frustrated again by 100 messages . Waiting for calls .and no reply from my personal banker.
REDUCE MY CREDIT CARD.WITH WHAT EVER FUNDS IS IN THERE. R1000 a R12000 anything that is in there. REDUCE IT.