rL
riaan L

1 reviews | Active since May 2014

01 Sept 2017, 06:27

Promises and ......

I should have just gone with another Financial Institution..... To think I have actually been with Standard Bank since my Grandmother was a BM.... 34 odd years later..... Flip......

So I decided to keep my eggs in one basket and took my home loan with STB... Although .75% higher in interest rate.... O and by the way it was Take it or Leave it.....

So now only to find that my access bond is not active on my account.... Like really STB can you actually just get with the program?

Is there any one that can just sort my issues.....

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Replies (3)
Standard Bank
Standard Bank's reply02 Sept 2017, 04:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Sept 2017, 15:30
Official

Dear Mr Glober

Kindly refer to the email correspondence wherein the feedback has been provided.

Your feedback will be appreciated.

Regards,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Sept 2017, 15:31
Official

Good day Mr Langford

Kindly refer to the email correspondence wherein the feedback has been provided.

Your feedback will be appreciated.

Regards,

Complaint Resolution Centre

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