1 reviews | Active since Mar 2009
Profile Amend
<p>I changed my profile to receive my OTP by mail. It came through when I used it. I was told its invalid. I tried changing my number to international and it does not accept the + ***56. You probably managing RISK but not for this customer. I sent throug notification via my account but the Branch my account is at, I have not received a call and its more than 48 hours now. Call me on this international number. Thank you.</p>
Good day Nizam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Nizam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
The resolution specialist did not reach me. We, my wife and I (in Saudi) with Lilian (a customer information consultant) at Standard Bank - Sandridge front desk resolved this problem.
The resolution specialist did not reach me. We, my wife and I (in Saudi) with Lilian (a customer information consultant) at Standard Bank - Sandridge front desk resolved this problem.