1 reviews | Active since Nov 2016

23 Aug 2018, 20:36

Professional *******

What a horrible experience! Declined a transaction for absolutely no reason but still removed the money frim my account. Made me look like a idiote and now im waiting for almost a week for them to return me my money. I called the 5 days ago to fix the problem and have not received any feed back.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2018, 02:05
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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's update25 Aug 2018, 09:44
Reviewer Update
I called the call centre on sunday, I reported you..... and its Saterdag now and still my money hasnt been returned to me..... please please please please do your job and send my money back to me!