Professional services

I had a problem with the app where I transferred the money to a beneficiary and I didn't receive the SMS and I called standard Bank I spoke to four people who couldn't help me and said they will transfer me to internet banking Which I called at 16h34 and I was on hold until they knocked off without any help I called the bank again and spoke to Paul Disoloane who was professional polite patient and a good listener he managed to get what the problem was and I am very happy that the quiry was resolved

Big up to Paul may he grow professionally and climb the corporate ladder.