NP
Nomakaya P

1 reviews | Active since May 2018

23 Jun 2024, 09:38

Professional /Private Banking has the worst banking experience. Feels exactly like Capitec.

Standard Bank Professional and Private banking is definately something you should stay away from. If you can find another bank all in good time. Please do. Otherwise stay away from it.

Service_ no different than joining the Capitec queue for a personal loan. Person/Private banking_always never equiped in understanding what you need as a client. No benefit in terms of even accessing a bond nor changing your financing to them. I ones had Car insurance as well. It was 10 times worse. Funeral insurance a big no. As for my will. They have lost it a number of times.

Theres no better story to tell. I have personally changed bankers 4 times already in 2 years. Last men who was doing a great job was Edward who invited me into the private banking space.

As for anyone considering banking with Standard bank. I wish you all the best. Standard bank will do 0 to even better your experience.

0
Replies (2)
Standard Bank
Standard Bank's reply23 Jun 2024, 09:53
Official
Dear Nomakaya

Thank you for bringing this issue to our attention.

 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Jun 2024, 12:39
Official
Dear Nomakaya

We will await your email, please advise once you have sent it so we can further escalate this matter for you.

Our sincere apologies for the inconvenience experienced.

Thank you 

Kindest regards
Standard Bank Hello Peter Team 
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