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Santie S

1 reviews | Active since Nov 2013

29 Aug 2022, 09:31

Problems with Standard Bank deceased department

My Husband passed away 26 May 2021. His executor is struggling to get response from Standard Bank.

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Replies (1)
Standard Bank
Standard Bank's reply29 Aug 2022, 11:26
Official
Dear Santie , 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We have escalated the matter to our Estate and Trust team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***