1 reviews | Active since Aug 2013
Problems with Standard bank
I never had an account with this bank, but for the last 9 years, since I have my home telephone I keep on receiving calls. . In this time I have about one phone call per month asking for a certain Me Bester. When they started with the calls, I explained that I don't know who this is. I have this telephone number since 2013. I asked them to remove my number from their database, and guess what, they did not. If the calls are not from a machine, it is someone to whom you can speak. I even went to the local Standard bank, and they could not understand and help me. I asked them to contact their head office, but it seems even they could not do it. I asked to speak to Management but they told me they can't transfer the call, so I asked them to ask the manager or a supervisor or someone who knows what to do, to phone me. This week I received a call on Monday morning, and I explained that I have no idea who this person is and that I have this number for nearly 10 years and in all that time they could not get their data in place. I asked her to never call me again, and guess what, this morning I received another call and the very same story again. So I asked her to either let someone from management call me, or I will take further steps. Needless to say, no-one responded. This is badgering and trespassing of my privacy and this is utterly unprofessional. I hope you can assist me in this.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
