AB
Anthony B

1 reviews | Active since Aug 2017

02 Aug 2017, 11:21

problems with prepaid power

<p>City Power started replacing old prepaid meters carrying an 11 digit number with new ones carrying a 13 digit number during May 2017. Most payment outlets including most banks updated their systems very quickly. Standard bank did not. I left secure messages via internet banking. I even got an apology from their Complaints resolution centre, but so far no resolution in sight. So, off to Pick n Pay again to buy power. They had updated immediately.</p>

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Replies (1)
Standard Bank
Standard Bank's reply03 Aug 2017, 06:34
Official

Thank you for posting your comments.

As per my email dated 24 July 2017, please note the matter is with our product team.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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