1 reviews | Active since Nov 2019
Problem with student achiever account
I have seen a few other review similar to this but I have also had problems with the student achievers account. Again, same story as most I was told it would remain free until I turn 26 and I have not reach that age yet.
But I closed my account back in 2016 as I had changed banks. I cut up the card as it was closed but a few months back I received a statement for Standard Bank with a charge of about R1200.00
I have try emailing and there is no response at all and it taking forever to get through to customer care services, just to get the same story againThis is honestly irritating and really bad customer service.
Please Standard Bank treat us like human beings. With the economic downturn money is extremely tight, how would you feel if this happened to you, as I feel you would want it sorted out timeously as well
Please Standars
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********