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Natasha O
1 reviews | Active since Feb 2013
23 Oct 2022, 09:54
PROBLEM: Standard Bank Instant money PIN
BE AWARE: Standard bank's version of e-wallet is flawed.If you get sent money from a Standard bank account holder to your cellphone number, you won't be able to withdraw it just with the reference message sent to you or even the 5 digit pin you have to then create.The Standard Bank client sending you the money needs to also give you a 4 digit pin (which you don't receive, they have to give you) otherwise you can kiss that money goodbye, which is what happened to me. How would you EVER know this if you don't bank with Standard Bank.WORST bank in my opinion!!!!
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
23 Oct 2022, 10:35Good day Natasha
We’re saddened to hear that this has been your experience.
We would like to apologise for the frustration and the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience.
We would like to apologise for the frustration and the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team***
Standard Bank's reply23 Oct 2022, 10:35
Official
Good day Natasha
We’re saddened to hear that this has been your experience.
We would like to apologise for the frustration and the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience.
We would like to apologise for the frustration and the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team***
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Natasha O's updateReviewer Update
23 Oct 2022, 11:03That doesn't help the situation at all...take some tips from FNB!
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Natasha O's update23 Oct 2022, 11:03
Reviewer Update
That doesn't help the situation at all...take some tips from FNB!
