DT
David T

1 reviews | Active since Jan 2016

25 Jan 2016, 12:13

Probably just want to charge you for a new card...

The atm outside your woodbridge branch took the card immediately after I entered the pin and no explanation could be offered by the manager or enquiries teller, I was drawing monies for my disabled brother at the time, they then requested my brother come to the BRANCH BEFORE THEY WOULD ASSIS, maybe you should come to my brothers house as how must effort is it for a disabled person to come into the bank - I suggest you close your bank as you have no customer service whatsoever. You took property entrusted to me and could not return it you wasted an hour of my life. Details of these time wasters are Estelle Labistour and Ntombi Mtsanye

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2016, 09:57
Official
Hello mr.david.tilley@,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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