1 reviews | Active since Apr 2011
Private Banking with no service
I had a strange debit on my account and send my query to Private Banking for days received no response and eventually phoned StandardBank and spend over 1hour and was told my account was wrongly debited and will be corrected that evening and never happend. It now has been over a week and altough my Private Banker logged a query eventually received no feedback.
Not impressed with StandardBank or Private Banking.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
omplaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
omplaint Resolution Centre
***
*** (fax)
***