Private banking - no service
<p>We have been private banking clients since 2012. We are lucky if our emails are responded to in 5 business days. Our banker is never available by phone and no resolution to our complaints has been made. Secondary account holders seem to be treated like second class citizens and the bankers have no interest in their clients</p>
Good day Genevieve Pawlik
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Genevieve Pawlik
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********