PRIVATE BANKING IS PATHETIC OFFERING
<p>AFTER MY CARDS WERE EATEN BY MY DOG, I CALLED STANDARD BANK PRIVATE BANKING TO ORDER NEW CARDS. SO ASK THE CONSULTANT IF I REPLACE MY CARDS WILL MY INTERNET BANKING WORK? SHE CONFIRMED YES, I CAN USE IT, THIS IS RECORDED. Oh yeah and she was on a personal call when she picked up the phone as she told her mate she will call them back AFTER I waited +- 7 mins on the PRIVATE BANKING line at 10pm ? I mean really? That's probably recorded too! </p> <p> </p> <p>SO I ORDER 2 NEW CARDS (R120 each) WITH A 5 DAY DELIVERY PERIOD. LOGIN TO INTERNET BANKING THE LATER THE NIGHT TO PAY STAFF WAGES AND GUESS WHAT THE INTERNET BANKING SAYS HOT CARD PAYMENTS, PLEASE VISIT BRANCH. ACCOUNT FROZEN!</p> <p> </p> <p>SO HOW STUPID IS PRIVATE BANKING FOR NOT TRAINING THEIR STAFF COTRECTLY? I WOULD NORMALLY CONTACT MY PRIVATE BANKER NGASA BUT HE DOESNT REPLY TO MAILS, HIS ASSISTANT SHERIL REPLIES BUT HE DOESNT, I CANT EVEN CHANGE BANKERS WHEN I ASK RONAL MATADIN. </p> <p> </p> <p>IF YOUR CONSIDERING PRIVATE BANKING, DONT! </p> <p>THE ENTIRE PRIVATE BANKING IS INCOMPOTENT,</p> <p> </p> <p>BTW FNB PROVIDED A NEW CARD THE NEXT MORNING FOR FREE AND DIDNT PAUSE MY INTERNET BANKING EITHER. </p>