1 reviews | Active since May 2026
Private Banking ***** Div - Turns Blind Eye to R99 **** by SENUA Business Enterprise /
<p>I was recently going through my bank statement and noticed a ********** debit order from company SENUA Business Enterprise for R99. I've never heard of this company before nor have a given any small business my details for debit orders. I googled this to see what comes up for this company and then read all about the R99 **** and it being linked to a company called Xfinity. ********** transactions were also picked up by many other individuals. This is one of the examples: https://hellopeter.com/senua-business-enterprise-cc/reviews/non-existent-service-58- ********** </p> <p> </p> <p>So I called the SB fraid prevention hotline hoping they would help. However, they said that they don't deal with debit transactions, even after me explaining that it is a ********** transaction. I was terribly disappointed to learn that SB doesn't really care about these ********** debiting money from my account. </p> <p> </p> <p>The ***** line then referred me to private banking to reverse the transaction, but I was advised that there will be a R190 charge because this reversal request is for a transaction more than 40 days ago. So I decided to not reverse the transaction. </p> <p> </p> <p> </p> <p>I also calling the company that debited my account (Xfinity), but unsurprisingly I could not get a hold of them. There is no physical address. I don't know who to eacalate this ***** case to. I pity the probably large number of people who does not see this transaction or sees it and does not call the bank to reverse it or calls the bank too late to reverse it.</p> <p> </p> <p>I also pity the banking client who has to put up with a sloppy ***** division like Standard Bank ***** Line who will not offer any support in terms of preventing the ***** or reporting fradusters. </p> <p> </p> <p>It must be a good time in South Africa for these type of fradusters. I also wonder how they got my details In the first place! Not safe with Standard Bank :-(</p> <p> </p>
Good day Direshan Daniel Govindsamy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Direshan Daniel Govindsamy
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
No one has contacted me to resolve this issue.
No one has contacted me to resolve this issue.
Wow! Still no one has contacted me to resolve this issue. Maybe it's time to make like a Steve from beep bank and join FNB :-(
Wow! Still no one has contacted me to resolve this issue. Maybe it's time to make like a Steve from beep bank and join FNB :-(
