YV
Yusuf V
1 reviews | Active since Mar 2009
07 Sept 2021, 08:02
Private Banking - Dysfunctional
I've raised a concern by completing an online complaints form on the Standard Bank website and requested that the Head of Private Banking contact me and have not had any feedback. Seems to a be a trend within Standard Bank that everything goes around in circles - Completely dysfunctional
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Replies (2)
Standard Bank's replyOfficial
08 Sept 2021, 01:01 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Best regards,
Standard Bank's reply08 Sept 2021, 01:01
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
YV
Yusuf V's updateReviewer Update
13 Sept 2021, 12:01Seems like the only way to communicate with Standard Bank is online, I've received an email from Megan where I've rep**** advising to call me , 3 Days later no call........
YV
Yusuf V's update13 Sept 2021, 12:01
Reviewer Update
Seems like the only way to communicate with Standard Bank is online, I've received an email from Megan where I've rep**** advising to call me , 3 Days later no call........