JS
Jacqui S

1 reviews | Active since Apr 2015

13 May 2019, 12:27

Private Banking. Cannot find our money!!!

#standardbankprivatebanking This bank is abysmal! Private Banking is worse. We sent a large amount of money overseas facilitated through our Private Banker on the 2nd May. It is the 13th of May today. The money has NOT been received! Standard Bank Private Banker tells us to ‘check’ overseas. Unfortunately the onus is on Standard Bank! Where is our money?? Gaining interest where? Do not bank with this bank!! You have been warned!!

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Replies (2)
Standard Bank
Standard Bank's reply13 May 2019, 12:33
Official
 Hi Jacqui

Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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JS
Jacqui S's update13 May 2019, 12:54
Reviewer Update
No. You should have your ***** Department trace our money ASAP!!! After this debacle we ARE definitely moving banks!!!!