Private Banking at its worse

I have now been trying to get access to the inclusive benefits and information without any success so either my Private Bankers don't understand my needs or your corporate red tape is failing them.

Can someone with authorisation and a clear customer centric approach engage me?

1) I have not had a credit card limit increase in years since I got my Titanium credit card and at the moment still have the same limit on a Private Client card yet your website indicates "R250 000 CREDIT LIMIT" and "Personalised INTEREST RATE"

2) I am still fighting to get a Diners Platinum card!!! "Get a Platinum Cheque and Credit Card as well as a Diners Club Platinum Credit Card" I don't care if the Diners comes with a R10.00 limit, I just want the card to transact

3) Private VISA cheque card is not compatible with Samsung Pay??? I have to carry 4 devices just to use my own money

4) Trying to move short loan to Standard Bank since Prestige Banking days also doesn't exist

5) I have asked about loading a shortfall on a new or demo car including the oldest age and get told I need an OTP, that doesn't answer my question