GW
Genevieve W
1 reviews | Active since Sept 2015
13 Oct 2024, 21:09
Private Banking
Don't waste your money on private banking with Standard Bank. I had a private banker with them who just stopped replying to me and I was later told through my husband that my private banker was no longer my private banker. They have not assigned a new private banker to me but they continue to collect my private banking fees. It feels like such a ****.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
14 Oct 2024, 06:58Hi Genevieve
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply14 Oct 2024, 06:58
Official
Hi Genevieve
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
16 Oct 2024, 09:47Hi Genevieve
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply16 Oct 2024, 09:47
Official
Hi Genevieve
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***