KJ
Kamal J

1 reviews | Active since May 2018

10 Jul 2022, 11:21

Private banker no service

Private banker.... Dear Steve's bank I am a private banker

Who has no idea who is private banker is...when I contacted the relevant person they went on pension..

I use the general public services.... please have the decency to respond ....

If you don't private banking salary And use it at FNB

Catch a wake up..

0
Replies (3)
Standard Bank
Standard Bank's reply10 Jul 2022, 11:29
Official
Dear Kamal Jangooraj

Thank you for raising your concerns with us. We have escalated your matter and we can assure you that the Private banking team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards Standard Bank 
Help Centre ***
Standard Bank
Standard Bank's reply11 Jul 2022, 17:13
Official
Dear Kamal Jangooraj

We have received confirmation that our banker has been trying to reach. Kindly advise when they can contact you. 

Kind regards Standard Bank 
Help Centre *** 
Standard Bank
Standard Bank's reply12 Jul 2022, 09:23
Official
Dear Kamal Jangooraj, 

We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email/whatsapp so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team