MM
Matshediso M
1 reviews | Active since Apr 2013
26 Nov 2023, 09:06
Private banker is not serious
Can Standard Bank please allocate a new banker. My current banker is non responsive over a simple request of credit card increase. I have been following up and have recently resubmitted the documents to no avail. I asked her if I should go to the branch, or she can help. Still today, no assistance or following from her end. I need a new banker for my affairs
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Replies (2)
Standard Bank's replyOfficial
26 Nov 2023, 09:40Hi Matshediso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Nov 2023, 09:40
Official
Hi Matshediso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
27 Nov 2023, 16:20Hi Matshediso
Thank you for taking our call. We will follow up with the banker regarding the application.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. We will follow up with the banker regarding the application.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply27 Nov 2023, 16:20
Official
Hi Matshediso
Thank you for taking our call. We will follow up with the banker regarding the application.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Thank you for taking our call. We will follow up with the banker regarding the application.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team