vB
veronica B
1 reviews | Active since Aug 2015
21 Nov 2023, 12:19
Private Banker
As of the 10th of November, I have requested from Standard Bank a new private banker, as the banker who has been assigned to me has been unresponsive for the past year, and if I request any information about the bank, it is either given to me 10 days later or never given to me at all.
As of yet, I have not received a new private banker who has been assigned to me.
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Replies (2)
Standard Bank's replyOfficial
21 Nov 2023, 12:39Hi Veronica
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Nov 2023, 12:39
Official
Hi Veronica
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
22 Nov 2023, 15:52Hi Veronica
Thank you for taking our call. As per our telephonically discussion the banker will contact you tomorrow morning.
Thank you for taking our call. As per our telephonically discussion the banker will contact you tomorrow morning.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team
Standard Bank's reply22 Nov 2023, 15:52
Official
Hi Veronica
Thank you for taking our call. As per our telephonically discussion the banker will contact you tomorrow morning.
Thank you for taking our call. As per our telephonically discussion the banker will contact you tomorrow morning.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank social media Team